Technical Support Specialist - Figma Weave (San Francisco, United States)

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where technology and human expression meet. Figma Weave is a unified platform that bridges the gap between AI capabilities and creative skill, letting professional designers and creators harness the world's leading AI models without sacrificing precision, expression, or soul. We're building tools that help people move faster without flattening creativity - a platform where AI amplifies craft instead of replacing it. As one of our founding Technical Support Specialist on the Product Support team for Figma Weave, you'll have the exciting opportunity to help define, build, and elevate this new support function. This team will be responsible for troubleshooting complex bugs and working closely with our internal teams to elevate the Figma Weave experience for all of our customers. You will be delivering the kind of experiences that build trust t