AI Solutions Engineer

Roles and Responsibilities Customer Implementation & Integration Lead end-to-end technical implementations of our AI tools (both SaaS and on-premise solutions) for enterprise customers Design and execute custom integrations with customer systems, APIs, databases, and existing workflows Conduct technical discovery sessions to understand customer infrastructure, requirements, and business objectives Build proof-of-concepts and pilot programs to demonstrate value and accelerate customer adoption Troubleshoot complex technical issues and provide rapid solutions to maintain customer satisfaction Technical Sales & Pre-Sales Support Partner with Sales teams to provide technical expertise during the sales cycle, including product demonstrations and solution design Respond to RFPs, technical due diligence questionnaires, and security/compliance inquiries Serve as the primary technical point of contact for key enterprise accounts during onboarding Customer Success & Training Train customer teams on product capabilities, features, optimal usage patterns, and best practices Create technical documentation, integration guides, API documentation, and best practice resources Work with internal departments, vendors, and business partners to coordinate problem-solving effectively Product Expertise & Collaboration Maintain deep expertise across our full suite of AI tools and stay current with pr...