Founding NYC Account Manager

About us Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator. The role As Encord's first Account Manager in New York City, you won't just own a book of business — you'll help define what post-sales excellence looks like on the East Coast. You'll own and grow a portfolio of strategic customers, with a focus on expanding usage, driving adoption, and ensuring customers get maximum value from our platform — from autonomous vehicle companies to medical imaging teams and next-gen robotics manufacturers. You'll work directly with technical and commercial stakeholders, understanding their ML workflows and identifying opportunities for growth. As one of the founding members of the NYC team, you'll have a real hand in shaping how we build the customer relationship function in this market. This is a great fit for someone who loves building long-term relationships, enjoys technical conversations, and wants to help shape the future of AI infrastructure — from the ground up. What you'll do - Own