Operations Manager, - Planning and Performance, Rider Supply

OPERATIONS MANAGER, PLANNING & PERFORMANCE - RIDER SUPPLY Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an Operations Manager, Planning & Performance - Rider Supply to join our London team. This is a hybrid role. In this role, you’ll help us shape the performance and stability of our courier network across multiple markets, ensuring strong engagement, sustainable participation, and the right balance of supply to meet evolving demand. Get to know our Commercial https://careers.deliveroo.co.uk/the-commercial-team/ team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the Planning & Performance team. We are responsible for ensuring our courier network remains stable, engaged, and responsive across multiple markets. We oversee the lifecycle experience following onboarding, focusing on enabling new couriers to get