IT Operations Specialist (12 month contract)

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! Note: this role is an onsite role for our London office As an IT Operations Specialist, you will: - Be the primary support point of contact for the UK Cohere office - Provide first response for all IT support requests for all Cohere employees globally during your shift - Identify, troubleshoot, and resolve hardware and software problems, and provide employee training on our tools and systems (Google Workspace, Slack, Notion etc.) - Work in tandem with our People Ops team to help onboard and offboard employees seamlessly. - Order and