Hypercare Representative

What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 but we're just getting started. Location: Remote Working Shift: To best support our global hoteliers, our Hypercare Onboarding team operates across multiple time zones. We are currently looking for Coaches to fill the following shift options (all hours are listed in Philippine Standard Time - PHT/GMT+8): Day Shift : 9:00 AM – 6:00 PM PHT/GMT+8 Mid-Shift / Afternoon: 2:00 PM – 11:00 PM PHT/GMT+8 Night Shift : 10:00 PM – 7:00 AM PHT/GMT+8 Please note: Shift assignments will be discussed during the interview process based on business needs as well as your preference and flexibility. Final shift allocation will be confirmed prior to an offer. How You'll Make an Impact: As a Hyp...