Analyst (Client Onboarding focused, Mandarin & English speaking)

Ready for a regional role? Drive customer success across 8 APAC markets from pre-sales demos to media analysis! Ready to maximize value for diverse clients? What we offer: This role presents a unique opportunity to engage with clients across the entire APAC Region 8 markets. You will actively participate in pre-sales and post-sales processes for the Cision platform, conducting product demos, facilitating onboarding, performing media analysis, and creating tailored reports to drive clients' success. As part of the Monitoring & Insights team, your focus will be ensuring continuous client satisfaction and maximizing product value for our diverse clientele. Client Onboarding focused, covering 8 APAC markets Exposure to diverse clients across all industries Friendly MNC culture Permanent, full-time role Hybrid work model (based in Mid Valley City, KL) 5 days a week Annual Leave (start at 12 days) Company Wellness Days (1 day per quarter) Comprehensive Medical Insurance coverage 24/7 Employee Assistance Program (EAP) Full statutory social contributions (EPF, SOCSO, EIS) Statutory Public Holidays Primary Duties & Responsibilities: Work closely with the APAC sales team to understand the client's business goals and objectives, including pre-sales and post-sales support . Performs all activities related to onboarding and supporting new clients to the online platform including but not li...