IT Manager (Philippines)

IT Manager Philippines (100% Remote) · Full-Time Independent Contractor · $1,800-$2,000 USD/month Be the strategic owner of how technology shows up across our team and for our clients. You lead our IT function end-to-end — setting the standards, building the team, and making sure every ticket, deployment, and client touchpoint reflects a polished, dependable IT operation. ABOUT THE ROLE You'll own the full IT function — people, process, and performance. This isn't a behind-the-scenes role — you'll set strategy at the leadership level while staying close enough to the work to unblock a critical issue when it matters. Your responsibilities span team leadership and IT Specialist management, helpdesk and ticket operations oversight, device lifecycle strategy and deployment governance, client engagement and executive-level communication, and IT strategy, process architecture, and continuous improvement. Full-time IC with exclusivity. No part-time or freelance engagements once hired. THE IDEAL CANDIDATE - Leads by example — your team's standards reflect your own - Can zoom out to strategy and zoom in to troubleshoot when needed - Builds systems and people, not just fixes problems - Is a trusted face in front of clients, translating complexity into confidence - Proactively spots risks and brings solutions before being asked - Takes ownership of outcomes, not just tasks WHAT YOU'LL OW...