Operations Lead, GTM Systems

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management. About the Role As our Operations Lead, GTM Systems, you'll be the company's primary Salesforce administrator and GTM systems owner — and the first point of contact for Sales and Customer Experience when systems questions, requests, and issues arise. You'll balance that day-to-day stakeholder support with sustained, proactive work to address technical debt, redesign our data model for multiproduct scale, and build a more reliable, governable operational foundation. A core measure of success in this role is that our commercial teams can move faster because they have a dedicated, responsive systems partner — and leadership has more capacity for strategic work because the operational layer is in capable hands. You'll report directly to th