Campus

Financial Aid Specialist

Campus Atlanta

Role brief

What this role is asking for.

ABOUT THE TEAM At Campus, the Financial Aid team helps students access the resources they need to pursue life-changing education. We support students from the moment they file a FAFSA through to final aid disbursement, walking with them through every question, form, and curveball along the way. We’re not just processing forms - we’re educators, advocates and communicators. Our team blends empathy with precision, thriving on helping students move from feeling overwhelmed to feeling confident and supported. ABOUT THE ROLE As a Financial Aid Specialist, you’ll manage a large caseload of students and serve as a key touchpoint in their enrollment journey. This is a high-impact, student-facing role responsible for helping students understand and complete the financial aid process. You’ll use empathetic guidance to help them complete complex paperwork, explain funding options, and deliver difficult information with warmth and clarity. You’ll balance detailed, policy-driven work with deeply human conversations, and you’ll do it all in a fast-paced, collaborative environment that’ll require you to be flexible, adaptable, and proactive This is a great role for someone who’s part analyst, part communicator and is eager to contribute to a high-growth startup and team. You’re excited about this opportunity because you will… - Guide students through the full financial aid process, including...

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