Customer Reliability Engineer, Airflow

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow®. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io http://www.astronomer.io. ABOUT THIS ROLE: As an Airflow Reliability Engineer on the Customer Reliability Engineering (CRE) team at Astronomer, you will have the opportunity to become an Apache Airflow expert, learning directly from leaders of the Airflow project. You’ll provide Apache Airflow expertise directly to customers to help them make the best possible use of our managed Airflow service. CRE is Astronomer’s support team. Because our customers are sophisticated organizations who need and expect high levels of expertise to help them keep mission critical uses of Apache Airflow working consistently, we look a little different from most support teams. Nearly every ticket you will work requires an intersection of strong technical knowledge and customer empathy to understand what the customer needs and how to get them there. Every day is a new challenge and a new thing to learn. When you learn a new piece