Arkose Labs
Strategic Account Manager (REMOTE OK)
San Mateo, CA
Role brief
What this role is asking for.
Arkose Labs is on a mission to create an online environment where all consumers are protected from spam and abuse. As a Fast Company 2025 Best Workplace for Innovators, we provide a proactive fraud deterrence platform, Arkose Titan, designed to neutralize modern attacks powered by Agentic AI and LLMs. By combining proprietary intelligence with dynamic friction, we undermine attacker ROI to protect global giants like Microsoft, Meta, and Roblox. Headquartered in San Mateo, CA, we maintain a global presence across APAC, Central and South America, and EMEA. Role Overview As an Enterprise Account Manager at Arkose Labs, you will drive revenue growth within our most strategic accounts. This role focuses on expanding relationships with Fortune 500 companies protecting themselves from sophisticated fraud and bot attacks. You'll navigate complex, technical sales cycles while partnering cross-functionally to deliver exceptional customer outcomes. Key Responsibilities Account Growth & Expansion Own and execute expansion strategy for assigned enterprise accounts ($500K+ ARR) Identify and close upsell, cross-sell, and multi-product opportunities Drive enterprise-wide platform adoption across business units and geographies Build and execute multi-year strategic account plans targeting 30%+ net revenue retention Complex Deal Management Orchestrate sophisticated sales cycles involving mult...
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