Appinio
(Senior) Customer Success Manager DACH (m/f/d)
Hamburg, Hamburg, Germany
Role brief
What this role is asking for.
Allow us to introduce ourselves Hello there! We鈥檙e Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions. We started out in Hamburg back in 2014, but we鈥檙e now humbled to call the world our playground, with over 260 employees spread across 13 countries (we鈥檙e remote-first), 2600+ international clients, delivering research from +190 markets, globally. Want to be a part of the Appinio movement? 馃殌 Here at Appinio, we value transparency in our recruitment process , and we've created a blog to share what to expect during each step of our journey together: here Your mission as a Senior Customer Success Manager As Appinio continues to revolutionise and conquer the market research industry, we are dedicated to continuously delivering exceptional experiences to our clients. Our Customer Success Team plays a fundamental role in this mission and drives the strategic client relationships. As we continue to grow, we are seeking a talented Senior Customer Success Manager (m/f/d) to join our team and lead the success of our most strategic accounts. As a Senior Customer Success Manager, you will own and elevate a portfolio of clients and act as a strategic, trusted advisor, helping them to effectively us
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