Appier
Technical Solution Engineer (Greater China Region)
Taipei, Taiwan
Role brief
What this role is asking for.
About Appier Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appierโs mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role As an Appier Technical Solutions Engineer (Greater China Region), you will work closely with Account Management and Sales teams to deliver seamless campaign onboarding, technical integration, and troubleshooting for clients. You will translate complex technical concepts into clear solutions for both internal teams and clients, and proactively optimize workflows to improve efficiency across the campaign lifecycle. You will also act as a domain expert, channeling market insights and client feedback to the product team to help shape and improve Appier's products. Responsibilities Work closely with Account Management and Sales teams to support client onboarding and technical integration of Appier Solutions and tracking technologies into websites and mobile apps. Troubleshoot and resolve technical issues across the campaign lifecycle; analyze campaign metrics to identify anomalies, diagnose root causes, and provide actionable recommendations. Leverage...
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