Customer Success Manager, Beneficial Deployments, EMEA

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Join Anthropic’s Customer Success team as an EMEA Based Customer Success Manager supporting our Beneficial Deployments initiatives. In this role, you’ll apply enterprise-grade customer success practices to partnerships with mission-driven organizations. Anthropic’s Beneficial Deployments team is focused on building AI for good through partnerships with high-impact organizations across education, public health, life sciences, economic mobility, and more. As the dedicated Customer Success Manager, you’ll be the strategic partner and trusted advisor across EMEA - helping them harness Claude’s full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code to amplify their social impact across program delivery, research, fundraising, and operations. You'll develop genuine partnerships with organizations, gaining a deep understanding of their mission, strategic objectives, programmatic goals, and technical capacity. Drawing on your social impact expertise, business acumen, and technical knowledge, you'll serv