Director of Payer Ops and RCM

📌 ABOUT ALPACA HEALTH Alpaca Health enables clinicians to become entrepreneurs, starting in autism care. We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians. We are growing quickly and expanding into new states this year. The problems we are solving are operationally complex, high-stakes, and deeply meaningful for families. We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving hundreds of patients, while growing 30% MoM. WHAT YOU’LL DO Own the revenue engine and company-level outcomes You are accountable for the performance of the entire revenue cycle as a core driver of company growth and cash flow. You own collections, denial rate, clean claim rate, and days in A/R, and are responsible for building a function that delivers predictable, scalable revenue outcomes across markets, payers, and providers. Build and lead a high-performing RCM organization Recruit, develop, and lead a best-in-class RCM team, setting clear goals, operating cadence, and performance standards. Own the strategy and oversight of external vendors, en...