Prior Authorization Manager

📌 ABOUT ALPACA HEALTH Alpaca Health enables clinicians to become entrepreneurs, starting in autism care. We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians. We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving thousands of patients, while growing 30% - 50% MoM. This role is full-time, remote, and based in the United States 🎯 Role: Prior Authorizations Manager Responsibilities: - Work with our Prior Authorizations vendor to resolve complex authorization issues including coordinating with our providers, patients and payors - Be the inhouse expert for all prior authorizations and pre-certification requests and requirements for a region or set of payors - Support the team in chasing down documentation, resolving auth rejections, and navigating payer requirements - Work with the operations team to identify bottlenecks, inefficiencies, and opportunities across the intake workflow - Develop processes and training materials for offshore team members to resolve day-to-day prior authorization issues - Own Prior Authorization out...